Returns & Exchanges

1. Introduction
At functionalsproduct.com, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow the guidelines below to ensure a smooth process.

2. Return Eligibility
Items must be returned within the specified return period from the date of delivery. Products should be in their original condition, unused, and with all packaging and tags intact. We reserve the right to refuse returns that do not meet these conditions.

3. How to Return an Item
To initiate a return, visit our website and follow the return instructions. Ensure the item is securely packaged to prevent damage during transit. We recommend using a tracked shipping method to confirm receipt of your return.

4. Refund Process
Once your return is received and inspected, we will process your refund within a reasonable timeframe. Refunds will be issued to the original payment method, excluding any non-refundable shipping charges.

5. Exchanges
If you need to exchange an item, we recommend placing a new order for the desired product and returning the original item for a refund. This ensures faster processing and product availability.

6. Faulty or Incorrect Items
If you receive a defective or incorrect item, please contact us as soon as possible. We will provide instructions for returning the item and arrange for a replacement or refund.

7. Non-Returnable Items
Certain items, such as personalized products or final sale items, may not be eligible for return. Please check the product details before completing your purchase.

8. Changes to This Policy
We reserve the right to update or modify this returns policy at any time. The most recent version will always be available at www.functionalsproduct.com.